Process flow

  • Step 1

    Getting Started

    To start the process, the Shell Contracting & Procurement or Finance Operations (CP/FO) representative sends the selected supplier an e-mail invite, which contains a registration link. The link will allow you to accept the trading relationship with Shell. The intent is to prepare the supplier for transacting electronically via the SAP Ariba Network (transacting).

  • Step 2

    Creating an enterprise supplier account on the SAP Ariba Network

    The Shell Contracting & Procurement or Finance Operations (CP/FO) representative invites the selected supplier via e-mail to create an enterprise account.

    Please note that if you have an existing account and you would like to use it, it's possible to use the invitation link received and select Log-in instead of Sign-up.

  • Step 3

    Supplier Account Management

    Implementing SAP Ariba requires dedication on both the buyer and the supplier side. To ensure a smooth transition, it is crucial to appoint an SAP Ariba Administrator within your company and decide on the type of account required. We recommend managing the accounts early on to avoid any delays in the process. For more information on how to manage multiple accounts and/or account hierarchy you can view a video here or contact SAP Ariba Customer Support for direct assistance.

  • Step 4


    SAP Ariba Supplier Onboarding Specialists will discuss with suppliers: fees, user creation, preferred transaction method, how to get support (Help Center) and others.

  • Step 5

    Completing your account registration and configuration to start transacting

    The ready to transact criteria for the enterprise account are the following:   

    • Ariba Network supplier account created
    • Ariba Terms & Conditions and Trading Relationship Accepted with Shell in supplier’s account
    • PO routing, invoice routing and notifications set-up in supplier’s account
    • Bank details and remittance address completed in supplier’s account
    • Initial training, account review & information about Ariba fees provided by SAP Ariba Supplier Onboarding Specialist
  • Step 6

    Transitioning and notification of go-live transactions

    When all the ready to transact criteria have been fulfilled, you will receive an e-mail notification of when your account will go live with Shell and transacting electronically can begin. For more information refer to our Shell Transaction Guide

  • Step 7

    Transacting with Shell

    Both the Shell Contracting & Procurement or Finance Operations (CP/FO) representative and the supplier will cooperate through all the process steps above, in order to transact seamlessly on the SAP Ariba Network.

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In this section

Transacting with Shell

Shell uses SAP Ariba to manage its sourcing and procurement and to collaborate with its Suppliers.

Choosing The Appropriate Ariba Account Type

This page provides overview of two types of Ariba accounts and helps to choose the most relevant for your company.

Process Flow for Standard Account

Overview of the steps needed to create standard account.

Frequently Asked Questions

Questions and answers frequently asked by Shell suppliers.